Wednesday, August 30, 2006

A happy customer

It's been a busy month! Fortunately the weather in August was a lot more stable than it was in July (see stories below). As the summer winds down and fall approachs we all look forward to a more relaxed pace, stunning fall colours cool nights and yes, even the approach of winter.

We work hard to ensure that all our customers have a great experience and it's rewarding to get positive feedback. Here's a nice note from Andrew S., from England. He and his family went on one of our Custom Guided Canoe Trips earlier in August.

Dear Gordon

I just wanted to thank you for organising a wonderful canoeing trip for us last week. It was an experience that neither I nor my family will ever forget. The canoes and equipment were all first class and we could not have asked for anything better. With hindsight, the only thing I might have changed was the type of food we chose. I think I would have passed on the fresh chicken and bacon & eggs and stuck to lighter, more easy to prepare food -perhaps you could warn people not to be too ambitious. I would particularly like to highlight the fantastic role played by our guide, D....... She was the perfect guide in all respects, knowledgable, helpful but equally happy to leave us to get on with things on our own once we knew what we were doing. She was excellent company and became a firm friend of both us and the kids. Overall she was a credit to your organisation and played a big role in making the trip a success. The only problem is that it has left me hungry for more- I am already studying the map and tracing out possible routes with absolute jealousy for those of you who live in the area!

Thanks again for helping with such a fantastic adventure- we would recommend Algonquin Outfitters to anybody.

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